Privacy Policy

This Privacy Policy describes the types of information Retrieval Ltd collects from you, how we use that information, and the rights you have over your data.

Images, Photos, and Pictures

Our website uses a variety of images, some of which are sourced from stock photography sites, while others are found through search engines. Any images obtained from search engines include source links to credit the original contributors. If you believe we are using an image that belongs to you, please email us at [email protected]. Upon verification, we will promptly remove the image and delete it from our database.

Content

All content on our website is unique. We use professional paraphrasing, copywriting, and original writing techniques to create high-quality content for our users.

Cookies

Cookies are small data files stored on your device when you visit a website. We use cookies to enhance your experience with our services. Although we recommend enabling cookies for the best experience, you may disable them at any time in your browser settings.

Types of Cookies We Use

Essential Cookies

Some areas of our website require cookies to function, such as our services and support pages. These cookies create a secure connection to facilitate fast access.

Analytic Cookies

Analytic cookies collect data about website usage to help us improve our website and services. This data is not personally identifiable and is used only to enhance functionality.

Functionality Cookies

These cookies remember your preferences, such as login details, language, and region settings, to save you time. Functionality cookies cannot track your browsing activity on other sites.

Traffic & Demographic Cookies

Traffic and demographic cookies record general information about website visits, such as device type, IP address, and visit timestamp. This data remains confidential and is not shared with third parties.

Technologies We Use for Cookies

Google Analytics

We use Google Analytics to analyze how visitors use our website. Google may store this information on servers in the United States. This data is used to improve our services. To opt out of Google Analytics tracking, visit Google’s opt-out page.

Google AdWords

Google AdWords helps us track conversion rates and better understand how users find us. We use this tool for search ads to reach relevant audiences when necessary.

Facebook Ads

We use Facebook Ads to promote our services. Facebook may use cookies and other technologies to collect information for measurement and ad targeting. For more details or to adjust your settings, visit Facebook’s ad preferences.

Disabling Cookies

You can disable cookies by adjusting your browser settings. If you would like to block cookies entirely on our website, please contact us at [email protected].

GDPR and Your Rights

The General Data Protection Regulation (GDPR) is a set of guidelines for collecting and processing personal data of individuals in the European Union (EU). As a UK-based company, Retrieval Ltd complies with GDPR standards to protect your privacy.

The following data may be collected for service purposes only:

Personal Information: We collect your name, contact details, pick-up/drop-off information, and flight details (if necessary) to facilitate bookings.

Payment Information: If you choose to pay by card, we collect your payment details through Stripe, a secure payment gateway. We do not store credit card information.

Communication Data: We may use your email address to send booking confirmations, digital receipts, newsletters, and important updates. You can unsubscribe from these emails anytime.

We prioritize data security and will never sell or disclose your personal information to third parties.

Your Rights Under GDPR

As an EU citizen, you have the right to:

Be Informed: Know how we use, obtain, and store your personal information.

Access and Correct: Request access to and correct any inaccurate personal information.

Request Deletion: Ask for your personal data to be deleted.

Restrict Processing: Request limited processing of your data.

Data Portability: Access your data in a commonly used format.

Withdraw Consent: Refuse the use of your data for marketing or promotional purposes.

If you believe any information is incorrect or would like to make a data request, please contact us at [email protected].

You may also reach us by phone at +44 808 280 6190 or visit our website at retrievaltransfers.com.